Acorn Environmental and Coronavirus (COVID-19)


Dear Customer


In light of the developments around Coronavirus (COVID-19), we want to assure you that we have implemented measures ensuring our business can provide you with the best possible service during this time.

Our office-based staff have the ability to work from home if it is deemed necessary in order to provide our customers with continued support.


During this time, we will continue to fulfil our contractual obligations where practicable with the use of our usual mobile work force and part time staff, and where necessary our emergency response teams. We will do our best to continue to offer the additional services, such as bulk refuse removal and gutter clearances etc. However, there may be delays in some of these services should we need to step in and complete deep cleans for some of our more vulnerable and high-risk clients i.e. schools and sheltered accommodation sites.


Acorn’s staff have all had communication regarding what they can do to try to help reduce the spread of the infection not only in their homes but within our clients’ sites as well.


As our staff, and certainly our cleaning staff will be on your site(s) regularly, and to ensure that our staff are protected, we would ask that you inform us as soon as possible of the following:


·       Any confirmed cases at your site(s)

·       Anyone from your site(s) that is self-isolating


This information will allow us to make an informed decision as to how best to proceed on a site by site basis.


As a company our plan is to:


·       Identify employees at increased risk

·       Have the ability for our office staff to work from home with uninterrupted phone access should the need to isolate arise

·       Using remote access software to ensure we are able to continue to communicate with our clients

·       Follow the latest government guidelines to reduce the chances of infection and the spread of the virus

·       On-going communication with suppliers and clients allowing back-up plans to be implemented quickly


Acorn Environmental is committed to continue to provide the highest levels of service. Should we have any unexpected circumstances which may affect supply of goods and services, we will clearly communicate this to our customers via the normal communication channels.


If you have any questions or concerns in the meantime please do not hesitate to contact us:


·       By phone 020 8640 8800

·       By email






2 cleanFrom cleaning wipes to UV light, here’s our advice when it comes to cleaning your smartphone
It comes as no surprise to learn that smartphones aren’t exactly the cleanest things in the world. Some studies have even suggested that our mobiles carry 10 times more bacteria than most toilet seats.
Considering just how attached we are to our phones (touching them 2617 times a day on average) it’s probably a good idea to clean them from time to time. But what’s the best way to do this? Fret not: we’ve done the research, so you don’t have to.

Before we begin, a word of warning: following anything besides the manufacturers’ advice for cleaning your phone – which we include below – may void the warranty and potentially damage your phone. As such, we remind you that you try any other methods at your own risk.
Here are our best tips when it comes to cleaning your smartphone.

How to clean your smartphone: What the manufacturers say

According to Apple, the best way to clean your iPhone is to use a soft, slightly damp lint-free microfibre cloth. If this doesn’t do the trick, dampen the cloth with warm soapy water (without applying water directly to the phone).
Be warned, however, that these guidelines differ between generations of iPhone, so avoid using soap on anything older than an iPhone 11. Also avoid applying cleansing products such as antibacterial wipes to your iPhone screen as this will degrade the oleophobic coating, and always be careful around openings in the phone such the charging port.

Similarly, Samsung suggests using a damp cloth on phones such as the Galaxy Note 8 and warns against any cleaning solutions. For Google’s Pixel phones, however, using cleaning wipes or household soap when needed is fine, although a dry or damp cloth should suffice in most circumstances.
Simple, but is it enough? A 2013 study in the American Journal of Infection Control showed that using a damp microfibre cloth proved just as effective as bleach wipes or alcohol swabs in removing MRSA from a contaminated hospital iPad. Although reassuring, this is no reason to become complacent. Just because a damp cloth can remove MRSA from a medical staff iPad, it doesn’t necessarily mean it will reliably and consistently rid your phone of flu or everyday germs.

A Cleaning Business Run By Cleaners. It's Not Clean Until It's Acorn Clean!


© Acorn Environmental Services 2020 Acorn Environmental Services, Riverside, Wandle Trading Estate, Mitcham, Surrey CR4 4HW Reg'd In England & Wales No. 0181 6463

SITE DESIGNED & POWERED BY Tinder Corporation Ltd


© Acorn Environmental Services 2020

Acorn Environmental Services,
Riverside, Wandle Trading Estate,
Mitcham, Surrey CR4 4HW

Reg'd In England & Wales No. 0181 6463

SITE DESIGNED & POWERED BY Tinder Corporation Ltd