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Acorn Environmental and Coronavirus (COVID-19)

 

Dear Customer

 

In light of the developments around Coronavirus (COVID-19), we want to assure you that we have implemented measures ensuring our business can provide you with the best possible service during this time.

Our office-based staff have the ability to work from home if it is deemed necessary in order to provide our customers with continued support.

 

During this time, we will continue to fulfil our contractual obligations where practicable with the use of our usual mobile work force and part time staff, and where necessary our emergency response teams. We will do our best to continue to offer the additional services, such as bulk refuse removal and gutter clearances etc. However, there may be delays in some of these services should we need to step in and complete deep cleans for some of our more vulnerable and high-risk clients i.e. schools and sheltered accommodation sites.

 

Acorn’s staff have all had communication regarding what they can do to try to help reduce the spread of the infection not only in their homes but within our clients’ sites as well.

 

As our staff, and certainly our cleaning staff will be on your site(s) regularly, and to ensure that our staff are protected, we would ask that you inform us as soon as possible of the following:

 

·       Any confirmed cases at your site(s)

·       Anyone from your site(s) that is self-isolating

 

This information will allow us to make an informed decision as to how best to proceed on a site by site basis.

 

As a company our plan is to:

 

·       Identify employees at increased risk

·       Have the ability for our office staff to work from home with uninterrupted phone access should the need to isolate arise

·       Using remote access software to ensure we are able to continue to communicate with our clients

·       Follow the latest government guidelines to reduce the chances of infection and the spread of the virus

·       On-going communication with suppliers and clients allowing back-up plans to be implemented quickly

 

Acorn Environmental is committed to continue to provide the highest levels of service. Should we have any unexpected circumstances which may affect supply of goods and services, we will clearly communicate this to our customers via the normal communication channels.

 

If you have any questions or concerns in the meantime please do not hesitate to contact us:

 

·       By phone 020 8640 8800

·       By email ops@acorn-ev.com

o   Linda@acorn-ev.com

o    Val@acorn-ev.com

o   admin@acorn-ev.com

o   accounts@acorn-ev.com

 

  • Cleaning For Councils & Residential Properties, Vacant Property Cleaning | Acorn Environmental

Maintaining Your Property Assets, Keeping Your Residents Happy!

Acorn Environmental has a real pedigree in working in partnership with councils, housing associations and their residents to maintain a clean and healthy living environment across London and the South.

As the chosen hygiene partner for West Sussex council, as well as some of the UK’s biggest housing associations, we pride ourselves not only on the extremely high standard of cleaning and maintenance services we offer, but also the high levels of satisfaction our residents and property owners frequently convey to us.

Our services range from general cleaning & maintenance tasks, to grounds maintenance and communal area hygiene management.

We also offer a deep clean service for recently vacated properties, making sure your property is clean, healthy and ready for your new tenants in the quickest possible time frame with the minimum of fuss.

Acorn believes in helping landlords create a clean, healthy and attractive living environment – we have a comprehensive grounds maintenance service which includes;

  • Lawn Maintenance
  • Bed & Shrub Maintenance
  • Hedge Maintenance
  • Landscaping/Planting Service
  • Litter and Leaf Clearance
  • Pathway & Communal Area Gritting
  • 26 visits per year minimum – that’s way more than the competition

It’s All About The Residents!

Our 20 plus years of experience providing cleaning services to councils, housing associations and landlords has taught us that maintaining the highest level of resident satisfaction is a key ingreedient for success.

The team at Acorn are experts in managing resident relationships – often acting as an ambassador for the property owner.  We understand the importance of delivering value at every stage.

Acorn…Setting The Standard!

Our expert residential team are all employed directly by Acor, are fully trained and certified to industry renowned standards;

  • Horticulture Apprenticeship Level 3
  • City & Guilds NPTC PA1 & PA6 (Pesticide Spraying)
  • Chainsaw Safety & Operation including Licence
  • First Aid (HSE Approved)
A Cleaning Business Run By Cleaners. It's Not Clean Until It's Acorn Clean!

 

© Acorn Environmental Services 2020 Acorn Environmental Services, Riverside, Wandle Trading Estate, Mitcham, Surrey CR4 4HW Reg'd In England & Wales No. 0181 6463

SITE DESIGNED & POWERED BY Tinder Corporation Ltd

 

© Acorn Environmental Services 2020

Acorn Environmental Services,
Riverside, Wandle Trading Estate,
Mitcham, Surrey CR4 4HW

Reg'd In England & Wales No. 0181 6463

SITE DESIGNED & POWERED BY Tinder Corporation Ltd