Acorn Environmental and Coronavirus (COVID-19)


Dear Customer


In light of the developments around Coronavirus (COVID-19), we want to assure you that we have implemented measures ensuring our business can provide you with the best possible service during this time.

Our office-based staff have the ability to work from home if it is deemed necessary in order to provide our customers with continued support.


During this time, we will continue to fulfil our contractual obligations where practicable with the use of our usual mobile work force and part time staff, and where necessary our emergency response teams. We will do our best to continue to offer the additional services, such as bulk refuse removal and gutter clearances etc. However, there may be delays in some of these services should we need to step in and complete deep cleans for some of our more vulnerable and high-risk clients i.e. schools and sheltered accommodation sites.


Acorn’s staff have all had communication regarding what they can do to try to help reduce the spread of the infection not only in their homes but within our clients’ sites as well.


As our staff, and certainly our cleaning staff will be on your site(s) regularly, and to ensure that our staff are protected, we would ask that you inform us as soon as possible of the following:


·       Any confirmed cases at your site(s)

·       Anyone from your site(s) that is self-isolating


This information will allow us to make an informed decision as to how best to proceed on a site by site basis.


As a company our plan is to:


·       Identify employees at increased risk

·       Have the ability for our office staff to work from home with uninterrupted phone access should the need to isolate arise

·       Using remote access software to ensure we are able to continue to communicate with our clients

·       Follow the latest government guidelines to reduce the chances of infection and the spread of the virus

·       On-going communication with suppliers and clients allowing back-up plans to be implemented quickly


Acorn Environmental is committed to continue to provide the highest levels of service. Should we have any unexpected circumstances which may affect supply of goods and services, we will clearly communicate this to our customers via the normal communication channels.


If you have any questions or concerns in the meantime please do not hesitate to contact us:


·       By phone 020 8640 8800

·       By email








Although some workplaces can easily be recognised as a hazardous environment, if you work in an office you probably don’t think that your workplace is particularly risky. Unfortunately, having that attitude can mean that the environment can actually be more dangerous simply because of complacency.

While any obviously hazardous working environment, such as a factory floor or kitchen, will have clear processes and safeguards for workers to follow to ensure that all of the hazards are properly mitigated, offices often have no such system in place, as employees and managers are less aware of the possibilities of injury that are surrounding them.

In any office environment there are several key areas to look at to make sure that staff are well prepared for any potential hazards while at work.

Prepare Your Staff

Every employee should be aware of the following:

  • How to report a fire, an injury, a spillage or any other emergency situation
  • The sound of different alarms and what they mean
  • How to exit the building should an emergency arise
  • How to locate their assembly point

These issues can easily be addressed through a safety handbook which should be given to every staff member and regular emergency drills so that staff can practice what to do.

Suitable Firefighting Gear

Offices should always have:

  • Regular checks carried out on sprinklers, fire extinguishers and fire blankets
  • Regular servicing of all alarm systems
  • Designated and trained staff who can use the fire extinguishers

Dealing With Injuries

There are man
y types of injury which can befall an office worker. All offices should have a trained first aider available as well as a clear procedure for reporting accidents. Every employee should be aware of how to contact the first aider and where the first aid kit is located.

Safe Lifting

If staff will be moving furniture or boxes around the office, they should be trained in appropriate safe lift practices. If any heavy objects are likely to be moved, a cart, dolly or trolley should be used.

Electrical And Chemical Hazards

There are many electrical items in offices, and when handled incorrectly they can present a hazard. Staff should never handle any switches, plugs or cords with wet hands and should never overload sockets. Any equipment which is faulty should be immediately reported and, of course, PAT testing is essential. When it comes to chemical hazards, all employees should know which chemicals they can use and how to clean up any spills. It is certainly safer to leave the handling of cleaning chemicals like bleach to a professional cleaning company rather than asking staff members to clean the premises themselves.

Preventing Hazards

The top causes of accidents in the workplace are falls from steps and stairs, trips over equipment and slips on spillages. Most of these injuries could easily be prevented by putting the following rules in place:

  • No running in the workplace
  • All workers should wear sensible low heeled, non-slip shoes
  • All work areas and access zones should be well lit
  • All employees should be trained properly in the use of stepladders
  • No cables should be crossing access areas or they should be properly covered to prevent trips
  • All stairs, corridors and aisles should be kept free of any obstruction
  • Any spillage should be immediately cleaned up and floors should be kept dry at all times

Hiring a professional cleaning company to ensure that all floors are kept spillage free, clean and dry to minimise hazards is a good idea.

A Cleaning Business Run By Cleaners. It's Not Clean Until It's Acorn Clean!


© Acorn Environmental Services 2020 Acorn Environmental Services, Riverside, Wandle Trading Estate, Mitcham, Surrey CR4 4HW Reg'd In England & Wales No. 0181 6463

SITE DESIGNED & POWERED BY Tinder Corporation Ltd


© Acorn Environmental Services 2020

Acorn Environmental Services,
Riverside, Wandle Trading Estate,
Mitcham, Surrey CR4 4HW

Reg'd In England & Wales No. 0181 6463

SITE DESIGNED & POWERED BY Tinder Corporation Ltd