Acorn Environmental and Coronavirus (COVID-19)


Dear Customer


In light of the developments around Coronavirus (COVID-19), we want to assure you that we have implemented measures ensuring our business can provide you with the best possible service during this time.

Our office-based staff have the ability to work from home if it is deemed necessary in order to provide our customers with continued support.


During this time, we will continue to fulfil our contractual obligations where practicable with the use of our usual mobile work force and part time staff, and where necessary our emergency response teams. We will do our best to continue to offer the additional services, such as bulk refuse removal and gutter clearances etc. However, there may be delays in some of these services should we need to step in and complete deep cleans for some of our more vulnerable and high-risk clients i.e. schools and sheltered accommodation sites.


Acorn’s staff have all had communication regarding what they can do to try to help reduce the spread of the infection not only in their homes but within our clients’ sites as well.


As our staff, and certainly our cleaning staff will be on your site(s) regularly, and to ensure that our staff are protected, we would ask that you inform us as soon as possible of the following:


·       Any confirmed cases at your site(s)

·       Anyone from your site(s) that is self-isolating


This information will allow us to make an informed decision as to how best to proceed on a site by site basis.


As a company our plan is to:


·       Identify employees at increased risk

·       Have the ability for our office staff to work from home with uninterrupted phone access should the need to isolate arise

·       Using remote access software to ensure we are able to continue to communicate with our clients

·       Follow the latest government guidelines to reduce the chances of infection and the spread of the virus

·       On-going communication with suppliers and clients allowing back-up plans to be implemented quickly


Acorn Environmental is committed to continue to provide the highest levels of service. Should we have any unexpected circumstances which may affect supply of goods and services, we will clearly communicate this to our customers via the normal communication channels.


If you have any questions or concerns in the meantime please do not hesitate to contact us:


·       By phone 020 8640 8800

·       By email







Clean tanks equal happy owners, so by keeping your tank clean, you are more likely to enjoy it and stay in the hobby. Clean tanks are better for fish too, as dirty tanks can mean disease.

Cleaning the inside glass

The glass is the one thing about your aquarium that will need cleaning the most frequently. Light plus water almost always means algae, and tank glass can go from clean to green on an almost daily basis.
An algae pad is an aquarium safe scourer that you use to scrub green algae off fish tank glass. With lots of elbow grease, rub the pad up and down the inside glass and most if not all of the algae will come off.
There is one small hazard to be aware of with algae wiping, and that’s getting any sand, gravel or grit between the algae pad and the tank glass, and scratching it. Do this and you won’t be able to remove the scratch and scratches aren’t covered under manufacturers warranties, so you’ll be stuck with it.
An experienced algae wiper will wipe carefully above the gravel layer and inspect the pad by eye to make sure there’s no grit in it. If there is, try rinsing the pad vigorously under the tap, or flip it over and clean with the other side. Can’t reach the bottom? Choose an algae pad on a handle for tall tanks.

Algae magnets
Algae magnets are a wonderful thing because they clean the algae off the front glass while keeping your hands dry. They do this by using two magnets, one on the outside of the tank and one on the inside, which clamp together and sandwich the tank glass in between them.
Slide the outer magnet across the tank glass and the inner one follows, taking off algae as it does so. Kids love them because they look like magic, and you can even traverse corners with them, moving from front to side glass and back again.
Algae magnets vary in size, price and capability. Small magnets are only intended for thin glass, while the thicker glass on large aquariums will require very big, powerful magnets. Some come with metal blades for extra scraping of stubborn algae while others float, which is really useful if they come apart and fall off into the tank.
Just like with the algae pads, make sure no grit gets between the magnet and the tank glass as it will scratch, and keep large magnets away from small fingers as when away from the glass they snap shut with ferocity.

Cleaning the outside glass
Drips can be wiped off with kitchen towel or even newspaper, but fish safe cleaner sprays are available to remove dried-on marks and limescale and are safer than using household cleaning fluids and risking getting them in the tank. The outer side of an algae magnet has a thin felt pad which does a small amount of polishing, but apart from that, its elbow grease.

Cleaning decoration
Decor can be scrubbed with an algae pad or a small brush. Clean in the tank before conducting a water change, or for more stubborn algae, remove the ornament or plastic plant and scrub over a sink. Hot water can help to remove dirt, and it can be rinsed vigorously with a showerhead afterwards.

Cleaning equipment
Heaters can be scrubbed carefully with an algae pad, but must, of course, be switched off and unplugged if removed from the water. Make sure it feels cool before removing and cleaning.
Internal canister filters can be scrubbed with an algae pad but media should only ever be cleaned in old tank water. Impellers and shafts can be cleaned carefully with a small brush or old toothbrush, but make sure delicate ceramic impeller shafts aren’t snapped during cleaning.

Cover glasses
Dirty plastic or glass cover glasses prevent light from penetrating, so clean regularly. If they can be removed, clean them over a sink or outside. Blades can be used on glass to remove stubborn limescale and dried fish food.

Cabinets and hoods
Melamine or MDF aquarium cabinets can be cleaned with furniture polish, but make sure the polish is applied to the duster away from the tank, not sprayed on to the cabinet from a distance. Hoods can simply be wiped with a damp cloth or sponge, and avoid spraying any household cleaning fluids on them.

A Cleaning Business Run By Cleaners. It's Not Clean Until It's Acorn Clean!


© Acorn Environmental Services 2020 Acorn Environmental Services, Riverside, Wandle Trading Estate, Mitcham, Surrey CR4 4HW Reg'd In England & Wales No. 0181 6463

SITE DESIGNED & POWERED BY Tinder Corporation Ltd


© Acorn Environmental Services 2020

Acorn Environmental Services,
Riverside, Wandle Trading Estate,
Mitcham, Surrey CR4 4HW

Reg'd In England & Wales No. 0181 6463

SITE DESIGNED & POWERED BY Tinder Corporation Ltd