Acorn Environmental and Coronavirus (COVID-19)


Dear Customer


In light of the developments around Coronavirus (COVID-19), we want to assure you that we have implemented measures ensuring our business can provide you with the best possible service during this time.

Our office-based staff have the ability to work from home if it is deemed necessary in order to provide our customers with continued support.


During this time, we will continue to fulfil our contractual obligations where practicable with the use of our usual mobile work force and part time staff, and where necessary our emergency response teams. We will do our best to continue to offer the additional services, such as bulk refuse removal and gutter clearances etc. However, there may be delays in some of these services should we need to step in and complete deep cleans for some of our more vulnerable and high-risk clients i.e. schools and sheltered accommodation sites.


Acorn’s staff have all had communication regarding what they can do to try to help reduce the spread of the infection not only in their homes but within our clients’ sites as well.


As our staff, and certainly our cleaning staff will be on your site(s) regularly, and to ensure that our staff are protected, we would ask that you inform us as soon as possible of the following:


·       Any confirmed cases at your site(s)

·       Anyone from your site(s) that is self-isolating


This information will allow us to make an informed decision as to how best to proceed on a site by site basis.


As a company our plan is to:


·       Identify employees at increased risk

·       Have the ability for our office staff to work from home with uninterrupted phone access should the need to isolate arise

·       Using remote access software to ensure we are able to continue to communicate with our clients

·       Follow the latest government guidelines to reduce the chances of infection and the spread of the virus

·       On-going communication with suppliers and clients allowing back-up plans to be implemented quickly


Acorn Environmental is committed to continue to provide the highest levels of service. Should we have any unexpected circumstances which may affect supply of goods and services, we will clearly communicate this to our customers via the normal communication channels.


If you have any questions or concerns in the meantime please do not hesitate to contact us:


·       By phone 020 8640 8800

·       By email







Coronavirus has swept the world, and over 95,000 have now been confirmed with COVID-19. The current best practice from Public Health England is simply to wash our hands more often and more thoroughly, and to avoid touching our faces or sneezing into our hands. That’s all very well and good, but when your hands are then touching dirty surfaces on your home, it pretty much defeats the object. According to the Centres for Disease Control and Prevention, ‘Cleaning of visibly dirty surfaces followed by disinfection is a best practice measure for prevention of COVID-19 and other viral respiratory illnesses in households and community settings.

But what’s the best practice for keeping your home clean and safe during the coronavirus outbreak?

Clean then disinfect

In terms of disease prevention, cleaning and disinfection are considered different things, but it’s important to do both. Cleaning is the removal of germs, and disinfectant is killing them. So cleaning first helps reduce the risk of germs spreading, and using a disinfectant after this helps to go one better.

Use effective disinfectants

With the cleaning craze – championed by the likes of Mrs Hinch – taking hold in a big way we’ve probably all got a bottle of Zoflora in our cupboard. The CDCP has identified a list of disinfectants suitable for killing coronavirus on hard surfaces, including brands like Lysol and Clorox. However, most of these are brands from the US. For the most part, anything that calls itself a disinfectant will do the trick to kill the bacteria. Yep, that means even your trusty Zoflora or Dettol.

And use them liberally

Read the instructions on the back of your disinfectant (or disinfectant wipes) and you’ll usually see that you might not have used enough product in the past. Disinfectants normally need to wet the surface and stay wet for a few minutes to work. Keep pets and children away from recently disinfected surfaces until they’re dry, but after that, they’re safe to touch and are considered clean.

And often

The World Health Organisation (WHO) stated recently that, ‘studies suggest that coronaviruses (including preliminary information on the COVID-19 virus) may persist on surfaces for a few hours or up to several days.’ Basically, it’s not enough to do a deep clean every few days, and you should make a habit of cleaning then disinfecting your surfaces at least once a day, but more often if they’re in heavy use.

Soak and wash sponges and cloths

The NHS advises that ‘reusable cloths should be disinfected or washed at 60C (140F) after each use.’ You can also copy Mrs Hinch, and leave your cloths and sponges in overnight in boiling water with diluted disinfectant. The bonus of this is that it makes the house – and your utensils – smell amazing, and your items are ready to use in the morning.

Use disposable when possible

No, this doesn’t mean going out and buying only plastic plates and forks and to hell with the consequences. It does mean, though, that in cases where you’re cleaning something that might be contaminated or, for example, has been sneezed on or touched by someone ill, it’s a good idea to stick to paper towels and kitchen roll rather than reusable cloths. Even the most forthright eco-warriors can understand the reasoning behind wanting to ensure that diseases are prevented.

A Cleaning Business Run By Cleaners. It's Not Clean Until It's Acorn Clean!


© Acorn Environmental Services 2020 Acorn Environmental Services, Riverside, Wandle Trading Estate, Mitcham, Surrey CR4 4HW Reg'd In England & Wales No. 0181 6463

SITE DESIGNED & POWERED BY Tinder Corporation Ltd


© Acorn Environmental Services 2020

Acorn Environmental Services,
Riverside, Wandle Trading Estate,
Mitcham, Surrey CR4 4HW

Reg'd In England & Wales No. 0181 6463

SITE DESIGNED & POWERED BY Tinder Corporation Ltd