Acorn Environmental and Coronavirus (COVID-19)


Dear Customer


In light of the developments around Coronavirus (COVID-19), we want to assure you that we have implemented measures ensuring our business can provide you with the best possible service during this time.

Our office-based staff have the ability to work from home if it is deemed necessary in order to provide our customers with continued support.


During this time, we will continue to fulfil our contractual obligations where practicable with the use of our usual mobile work force and part time staff, and where necessary our emergency response teams. We will do our best to continue to offer the additional services, such as bulk refuse removal and gutter clearances etc. However, there may be delays in some of these services should we need to step in and complete deep cleans for some of our more vulnerable and high-risk clients i.e. schools and sheltered accommodation sites.


Acorn’s staff have all had communication regarding what they can do to try to help reduce the spread of the infection not only in their homes but within our clients’ sites as well.


As our staff, and certainly our cleaning staff will be on your site(s) regularly, and to ensure that our staff are protected, we would ask that you inform us as soon as possible of the following:


·       Any confirmed cases at your site(s)

·       Anyone from your site(s) that is self-isolating


This information will allow us to make an informed decision as to how best to proceed on a site by site basis.


As a company our plan is to:


·       Identify employees at increased risk

·       Have the ability for our office staff to work from home with uninterrupted phone access should the need to isolate arise

·       Using remote access software to ensure we are able to continue to communicate with our clients

·       Follow the latest government guidelines to reduce the chances of infection and the spread of the virus

·       On-going communication with suppliers and clients allowing back-up plans to be implemented quickly


Acorn Environmental is committed to continue to provide the highest levels of service. Should we have any unexpected circumstances which may affect supply of goods and services, we will clearly communicate this to our customers via the normal communication channels.


If you have any questions or concerns in the meantime please do not hesitate to contact us:


·       By phone 020 8640 8800

·       By email






CORONAVIRUS lockdown has begun and for many it have brought home the gravity of the situation. How can you make sure your home is free from corona virus? Here is how to disinfect your whole house


The most important thing to do when it comes to preventing the spread of the virus around your home is disinfecting frequently touched items. This includes objects and surfaces.

One cleaning guru, Mrs Hinch, has advised using a product named Zoflora to disinfect items.

The Instagram sensation, who’s real name is Sophie Hinchcliffe, is well versed when it comes to getting rid of germs.

She uses Zoflora by mixing it with water in a spray bottle.

She then sprays the mixture on to a dry cloth. Mrs Hinch uses it to wipe the remote, light switches and door handles.


She said: “Diluted Zoflora and a cloth – wiping down everything that’s touched regularly on a daily basis.”

Mrs Hinch also uses this mixture to spray window sills and any other frequently touched surfaces.

Makers of Zoflora have told customers the products could kill the virus.

They said: “The science suggests that Zoflora would be effective against this strain, as it is against other similar viruses within the standard five minutes contact time.”

However, the product has not been tested on the COVID-19 strain of the illness.

They added: “Like all other disinfectant products, we have been unable to test efficacy against the specific COVID-19 strain of Coronavirus.”

Coronavirus is thought to live in hard surfaces up to a week.

However, on soft surfaces it does not last as long.

Carpets with more people walking over them are more likely to pick up the disease.

Steam cleaning could kill the virus, although in self isolation hoovering should suffice.

The NHS advises to focus cleaning on the bathroom and kitchen, where most germs are spread.

For the toilet it recommends flushing after each use and cleaning with a toilet brush and every few days.


It adds “limescale should be regularly removed using a descaling product” and “keep the toilet seat, handle and rim clean by using a disinfectant.”

Clean baths and sinks with disinfectant if used by a sick person, and frequently if are they used regularly by a well person.

For the kitchen the NHS recommends: “Clean floors regularly with warm water and detergent to remove visible dirt.”

It adds: “If soiled with vomit, urine or poo, the floor should be cleaned using a disposable cloth and warm water, then disinfected – make sure the floor is dry before allowing children on it.”

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© Acorn Environmental Services 2020 Acorn Environmental Services, Riverside, Wandle Trading Estate, Mitcham, Surrey CR4 4HW Reg'd In England & Wales No. 0181 6463

SITE DESIGNED & POWERED BY Tinder Corporation Ltd


© Acorn Environmental Services 2020

Acorn Environmental Services,
Riverside, Wandle Trading Estate,
Mitcham, Surrey CR4 4HW

Reg'd In England & Wales No. 0181 6463

SITE DESIGNED & POWERED BY Tinder Corporation Ltd