Acorn Environmental and Coronavirus (COVID-19)


Dear Customer


In light of the developments around Coronavirus (COVID-19), we want to assure you that we have implemented measures ensuring our business can provide you with the best possible service during this time.

Our office-based staff have the ability to work from home if it is deemed necessary in order to provide our customers with continued support.


During this time, we will continue to fulfil our contractual obligations where practicable with the use of our usual mobile work force and part time staff, and where necessary our emergency response teams. We will do our best to continue to offer the additional services, such as bulk refuse removal and gutter clearances etc. However, there may be delays in some of these services should we need to step in and complete deep cleans for some of our more vulnerable and high-risk clients i.e. schools and sheltered accommodation sites.


Acorn’s staff have all had communication regarding what they can do to try to help reduce the spread of the infection not only in their homes but within our clients’ sites as well.


As our staff, and certainly our cleaning staff will be on your site(s) regularly, and to ensure that our staff are protected, we would ask that you inform us as soon as possible of the following:


·       Any confirmed cases at your site(s)

·       Anyone from your site(s) that is self-isolating


This information will allow us to make an informed decision as to how best to proceed on a site by site basis.


As a company our plan is to:


·       Identify employees at increased risk

·       Have the ability for our office staff to work from home with uninterrupted phone access should the need to isolate arise

·       Using remote access software to ensure we are able to continue to communicate with our clients

·       Follow the latest government guidelines to reduce the chances of infection and the spread of the virus

·       On-going communication with suppliers and clients allowing back-up plans to be implemented quickly


Acorn Environmental is committed to continue to provide the highest levels of service. Should we have any unexpected circumstances which may affect supply of goods and services, we will clearly communicate this to our customers via the normal communication channels.


If you have any questions or concerns in the meantime please do not hesitate to contact us:


·       By phone 020 8640 8800

·       By email







You can tell when a retail store uses a professional cleaning service to keep their space in tip-top shape for not just their clients and potential clients, but for their employees as well.

It will be obvious in the state of cleanliness in common areas such as their restrooms, the appearance of their windows and floors, which will in turn affect the general positive atmosphere of their business.

Unfortunately, some business owners believe that they should leave the cleaning of their business left up to their employees to do after hours. They may wrongly believe that since they are occupying the space, and since it would save them a couple of bucks, having their employees clean ought not to be a problem.

But the truth is, your staff is most likely unable to do the type of thorough cleaning that is necessary to ensure that workplace hygiene is not compromised. Here are some reasons why it is absolutely essential that you hire a professional cleaning service for your store.

Professional Cleaners are Trained to Clean

Your employees are not trained to clean.

If, however, they are forced to do so, they may do it, but it will definitely be done half-heartedly, with as little effort as they can get away with. They are more likely to do “surface cleaning”, that is making sure the place “looks” clean but it really isn’t.

They may simply run a cloth along a surface one time and call it clean, while missing spills and splashes or debris located in “hard to reach” places, that is, places that are not very visible.

The state of a shop’s bathroom can be one of the biggest turn off to shoppers.

If the cleaning is left to employees and it is not done well, then shoppers will not feel comfortable and if they cannot shop in comfort, they are prone to spending their money elsewhere. Hiring a professional to take care of your cleaning will drive your revenue, as it will play a big role in customer retention.

Reduce Risks

Cleaning can turn out to be more dangerous than you think, especially when it is being done by someone not trained to do so.

Slippery floors, use of chemical cleaning agents, stretching to get to hard to reach places and many other etc., are all risks for disaster to happen, not just for the employees but for your customers as well. Lack of knowledge or skill should not be an excuse if accidents and incidents happen as a result of having your staff do the cleaning.

Professional cleaners go through training which equips them with appropriate safety guidelines which they must adhere to when carrying out their tasks. Therefore, you reduce the possibility of causing serious harm-and having a lawsuit hanging over your head. Professional cleaners have insurance coverage to protect themselves in the event something happens while doing their job, ensuring that you as the store owner, are not held responsible.

If you intend for your retail store to operate at the highest standard, hiring a professional cleaning service will be an integral addition.

A Cleaning Business Run By Cleaners. It's Not Clean Until It's Acorn Clean!


© Acorn Environmental Services 2020 Acorn Environmental Services, Riverside, Wandle Trading Estate, Mitcham, Surrey CR4 4HW Reg'd In England & Wales No. 0181 6463

SITE DESIGNED & POWERED BY Tinder Corporation Ltd


© Acorn Environmental Services 2020

Acorn Environmental Services,
Riverside, Wandle Trading Estate,
Mitcham, Surrey CR4 4HW

Reg'd In England & Wales No. 0181 6463

SITE DESIGNED & POWERED BY Tinder Corporation Ltd